Service

Shipping
Our minimum order value is €15.00 (excluding delivery, if applicable). You can check your delivery charges and the shipping time of your order at worldwide shipping. We ship your order free of charges in the Netherlands. Standard orders are delivered by DHL parcel (Europa) and DHL Express (Worldwide)

Delivery charges
Our minimum order value is €15.00 (excluding delivery, if applicable). You can check your delivery charges and the shipping time of your order at worldwide shipping. We ship your order free of charges in the Netherlands. Standard orders are delivered by DHL parcel (Europa) and DHL Express (Worldwide)

Payment
You can pay on our website with iDeal or Creditcard. We use a secure server connection.

Returns
Not satisfied with your purchase? As long as the shoes are unworn (apart from trying them on, of course), you can return them without stating reasons within 14 days of receipt. Returns are free of charge in the Netherlands, Belgium, Luxenbourg, Germany and Austria. We aim to pay refunds into your bank account within 14 days. We make refunds by the same payment method you used (unless you agree to a different method). Refunds will not cost you anything.

Currency
All items are priced in euros.

Delivery
Orders placed on Mondays to Fridays are processed within 24 hours and are often shipped the same day. Orders to addresses in the Netherlands are delivered by DHL. Availability of items depends on the stock in our warehouse. We will contact you if items are not in stock. Your order will be delivered within two working days. We also offer collection from DHL pick-up points as a delivery option.

Ordering information
If you are unable to order via the website or if you have any questions about your order, please send an email to [email protected] or contact us 24/7 via Instagram @holyshitshoes.

Prices
All our prices include VAT.

Privacy declaration
www.holyshitshoes.com will only use your data for processing your order.

Guarantee
All Hol*Sh!t shoes are guaranteed against material and manufacturing defects. This does not affect your statutory rights. If you are unsure about your complaint, do not hesitate to email us ([email protected]). You will receive a detailed answer to all your questions and complaints within 14 days.

Questions and complaints
We want happy Hol*Sh!t customers! If you have any questions or complaints, please email us at [email protected]. We will send you a detailed answer within 14 days (for emails received on working days).